Effective Date: September 22, 2026

OsteoStrong Lake Forest (“OsteoStrong Lake Forest,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit osteostronglf.com, contact us, submit a website form, schedule an appointment, or otherwise interact with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Name

Email address

Telephone number

Information submitted through contact or appointment forms

Communications you send to us

Appointment and scheduling information

Information you provide when becoming a member or requesting services

We may also automatically collect certain information when you use our website, such as IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests

Schedule and manage appointments

Provide information about OsteoStrong Lake Forest services

Send appointment confirmations and reminders

Communicate regarding memberships or services

Provide promotional communications when you have consented to receive them

Operate, maintain, analyze, and improve our website and services

Protect against fraud, misuse, or security threats

Comply with applicable legal requirements

3. SMS/Text Messaging

If you expressly consent to receive text messages from OsteoStrong Lake Forest, we may send appointment confirmations, reminders, service-related communications, and, where separately authorized, promotional messages.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

We do not sell or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

4. Email Communications

We may use your email address to respond to inquiries, provide appointment or service information, and send marketing communications where permitted by law.

You may unsubscribe from promotional emails by using the unsubscribe link contained in the message. Service-related or transactional communications may still be sent when necessary.

5. Cookies, Analytics & Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, measure advertising effectiveness, and provide a better user experience.

These technologies may collect information about your browser, device, interactions with our website, and how you arrived at the website.

Third-party services we use may also place or access cookies in accordance with their own privacy policies.

6. How We Share Information

We may disclose information to service providers that assist us with operating our business, such as website hosting, customer relationship management, appointment scheduling, communications, analytics, advertising, and payment-processing providers.

These providers may access information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

We may also disclose information when required by law, to protect our legal rights or safety, or in connection with a business transaction such as a sale, merger, or transfer of assets.

We do not sell personal information for money.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party platforms for scheduling, maps, payments, social media, or other services.

Those third parties maintain their own privacy practices. We encourage you to review their privacy policies before providing information to them.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and legal records, fulfill the purposes described in this Privacy Policy, and comply with applicable legal obligations.

10. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law and circumstances applicable to your information, these rights may include requesting information about personal information collected about you, requesting correction or deletion of certain information, and exercising other privacy rights provided by California law.

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the Effective Date will be updated accordingly.

13. Contact Us

For questions about this Privacy Policy or privacy-related requests, contact:

OsteoStrong Lake Forest
23628 El Toro Rd
Lake Forest, CA 92630
Phone: (949) 916-0916